This Northern Oklahoma manufacturing company (58 employees) struggled with persistent annual rate increases from UnitedHealthcare despite a low Medical Loss Ratio (MLR), leaving them frustrated by rising costs without clear justification.
We educated employees on becoming aware healthcare consumers and implemented a transparent health plan with nurse navigators to guide care access. This approach engaged members to make cost-effective choices while maintaining robust benefits.
Since December 2022, the company saved $134,000 compared to market-level renewals, with a 20% cost reduction in year one and a 55% decrease in subsequent years. Employees now enjoy richer benefits, including free high-cost medications, with savings primarily from prescription costs.
